Shipping and Delivery
Thank you for choosing M&S for your online shopping needs. We are committed to providing a seamless and efficient shipping and delivery experience for our valued customers in Japan. Below, you will find all the information you need to know about our shipping and delivery policies specifically for Japan residents.
Shipping Options
At M&S, we offer two shipping options for our customers in Japan:
- Standard Shipping: Our standard shipping option ensures that your order will be delivered to your doorstep within 5-7 business days. This option is perfect for customers who are not in a rush to receive their items.
- Express Shipping: If you need your order to arrive quickly, our express shipping option is the ideal choice. With express shipping, your items will be delivered to you within 2-3 business days.
Shipping Fees
Shipping fees for Japan residents are calculated based on the total weight of your order and will be displayed at checkout. We strive to offer competitive shipping rates to ensure that you get the best value for your money.
Delivery Process
Once your order has been placed and payment has been confirmed, our dedicated team will carefully pack and prepare your items for shipment. You will receive a confirmation email with a tracking number that you can use to monitor the progress of your delivery.
Please note that delivery times may vary depending on the shipping option you choose and any unforeseen circumstances such as weather conditions or customs clearance procedures. Rest assured, we will do our best to ensure that your order reaches you in a timely manner.
Customs and Duties
As an international customer, it is important to be aware that your order may be subject to customs duties and taxes imposed by the Japanese government. These charges are the responsibility of the recipient and are not included in the total price of your order. We recommend contacting your local customs office for more information on the applicable fees.
Customer Support
If you have any questions or concerns regarding the shipping and delivery of your order, our dedicated customer support team is here to assist you. You can reach us through our website's live chat or by emailing us at focusfit22@gmail.com. We strive to provide prompt and helpful assistance to ensure your shopping experience with us is nothing short of exceptional.
Thank you for choosing M&S. We look forward to serving you and delivering your order to your doorstep in Japan.
